@import url(https://fonts.googleapis.com/css2?family=DM+Sans:wght@300;400;500;600;700&family=DM+Mono:wght@400;500&display=swap);*,:after,:before{box-sizing:border-box;margin:0;padding:0}:root,[data-theme=dark]{--bg:#0d1520;--bg2:#151e2f;--bg3:#1c2840;--bg4:#223050;--border:#2a3650;--border2:#334060;--text:#e8edf5;--text2:#9aaac4;--text3:#5a6a85;--accent:#4a7cbf;--accent2:#5a8fd4;--accent-bg:#4a7cbf26;--green:#3db88a;--green-bg:#3db88a1f;--red:#e05252;--red-bg:#e052521a;--blue:#4a7cbf;--blue-bg:#4a7cbf1f;--surface:#151e2f;--shadow:0 2px 12px #00000080;--radius:10px;--radius-sm:6px}[data-theme=light]{--bg:#f0f4f9;--bg2:#fff;--bg3:#e8edf5;--bg4:#dce4ef;--border:#c8d4e8;--border2:#b0c0d8;--text:#151e2f;--text2:#2a3c5a;--text3:#6a7f9a;--accent:#2a5fa0;--accent2:#3a70b8;--accent-bg:#2a5fa01a;--green:#1a9066;--green-bg:#1a90661a;--red:#dc2626;--red-bg:#dc262614;--blue:#2a5fa0;--blue-bg:#2a5fa01a;--surface:#fff;--shadow:0 2px 12px 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#0006;max-width:480px;overflow:hidden;width:100%}.modal-header{border-bottom:1px solid #2a3650;border-bottom:1px solid var(--border);padding:20px 24px 16px}.modal-title{color:#e8edf5;color:var(--text);font-size:16px;font-weight:700;margin-bottom:4px}.modal-sub{color:#5a6a85;color:var(--text3);font-size:12px}.modal-body{padding:20px 24px}.modal-footer{border-top:1px solid #2a3650;border-top:1px solid var(--border);display:flex;gap:8px;justify-content:flex-end;padding:16px 24px}.login-page{align-items:center;background:linear-gradient(135deg,#0d1520,#151e2f 50%,#1c2840);display:flex;justify-content:center;min-height:100vh;overflow:hidden;padding:20px;position:relative}.login-page:before{background:radial-gradient(circle,#4a7cbf1f 0,#0000 70%);height:500px;right:-150px;top:-150px;width:500px}.login-page:after,.login-page:before{border-radius:50%;content:"";pointer-events:none;position:absolute}.login-page:after{background:radial-gradient(circle,#4a7cbf14 0,#0000 70%);bottom:-100px;height:400px;left:-100px;width:400px}.login-card{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#151e2ff2;border:1px solid #4a7cbf33;border-radius:16px;box-shadow:0 20px 60px #00000080,0 0 0 1px #4a7cbf0d;max-width:400px;padding:40px;position:relative;width:100%;z-index:1}.login-logo{align-items:center;display:flex;flex-direction:column;gap:12px;margin-bottom:32px;text-align:center}.login-logo-img{height:72px;object-fit:contain;width:72px}.login-brand-name{color:#e8edf5;font-size:20px;font-weight:700;letter-spacing:-.3px}.login-sub{color:#9aaac4b3;font-size:12px;margin-top:-6px}.login-form{display:flex;flex-direction:column;gap:16px}.login-form .label{color:#9aaac4cc}.login-form .input{background:#1c2840cc;border:1px solid #4a7cbf40;color:#e8edf5}.login-form .input:focus{background:#1c2840;border-color:#4a7cbf99}.login-form .btn-primary{background:#4a7cbf;color:#fff;font-size:14px;justify-content:center;margin-top:4px;padding:11px 16px}.login-form .btn-primary:hover{background:#5a8fd4}.login-error{background:#e052521a;border:1px solid #e0525233;border-radius:6px;color:#e05252;font-size:13px;padding:9px 12px}.login-hint{color:#9aaac480;font-size:12px;margin-top:20px;text-align:center}.dashboard{max-width:1200px}.page-header{align-items:flex-start;display:flex;flex-wrap:wrap;gap:16px;justify-content:space-between;margin-bottom:24px}.page-title{color:var(--text);font-size:22px;font-weight:700}.page-sub{color:var(--text3);font-size:13px;margin-top:2px}.stats-row{grid-gap:12px;display:grid;gap:12px;grid-template-columns:repeat(5,1fr);margin-bottom:20px}.stat-card{align-items:flex-start;background:var(--bg2);border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;display:flex;flex-direction:column;gap:6px;padding:16px;transition:border-color .15s}.stat-card:hover{border-color:var(--border2)}.stat-num{font-size:26px;font-weight:700;line-height:1}.stat-label{color:var(--text3);font-size:12px}.filters-row{align-items:center;display:flex;flex-wrap:wrap;gap:10px;margin-bottom:16px}.search-wrap{min-width:200px}.filter-select{width:160px}.tickets-table-wrap{background:var(--bg2);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;overflow-x:auto}.tickets-table{border-collapse:collapse;font-size:13px;width:100%}.tickets-table thead tr{border-bottom:1px solid var(--border)}.tickets-table th{color:var(--text3);font-size:11px;font-weight:600;letter-spacing:.05em;padding:11px 14px;text-align:left;text-transform:uppercase;white-space:nowrap}.tickets-table td{border-bottom:1px solid var(--border);padding:12px 14px;vertical-align:middle}.tickets-table tbody tr:last-child td{border-bottom:none}.ticket-row{cursor:pointer;transition:background .1s}.ticket-row:hover{background:var(--bg3)}.ticket-row.overdue{background:#e052520a}.ticket-id-cell{color:var(--accent);font-family:DM Mono,monospace;font-size:12px;font-weight:500;white-space:nowrap}.ticket-title-cell{color:var(--text);font-weight:500;max-width:240px}.muted{color:var(--text3)}.overdue-date{color:var(--red);font-weight:500}.agent-cell{gap:7px}.agent-cell,.avatar-sm{align-items:center;display:flex}.avatar-sm{background:var(--accent-bg);border:1px solid #c5a24e40;border-radius:50%;color:var(--accent);flex-shrink:0;font-size:10px;font-weight:700;height:24px;justify-content:center;width:24px}.empty-state{align-items:center;color:var(--text3);display:flex;flex-direction:column;gap:8px;padding:60px 20px;text-align:center}.empty-state i{font-size:36px;opacity:.3}.empty-state p{color:var(--text2);font-size:15px;font-weight:500}.empty-state span{font-size:13px}@media (max-width:900px){.stats-row{grid-template-columns:repeat(3,1fr)}}@media (max-width:600px){.stats-row{grid-template-columns:repeat(2,1fr)}.filter-select{width:130px}}.filters-bar{align-items:center;display:flex;flex-wrap:wrap;gap:10px;margin-bottom:12px}.search-wrap{flex:1 1;min-width:220px;position:relative}.search-wrap i{color:var(--text3);font-size:13px;left:11px;position:absolute;top:50%;transform:translateY(-50%)}.search-input{padding-left:34px;padding-right:32px}.search-clear{background:none;border:none;color:var(--text3);cursor:pointer;font-size:12px;padding:2px;position:absolute;right:10px;top:50%;transform:translateY(-50%)}.search-clear:hover{color:var(--text)}.filter-toggle-btn{position:relative}.filter-toggle-btn.active{background:var(--accent-bg);border-color:#c5a24e4d;color:var(--accent)}.filter-count{align-items:center;background:var(--accent);border-radius:50%;color:#1a1400;display:inline-flex;font-size:10px;font-weight:700;height:16px;justify-content:center;margin-left:2px;width:16px}.filter-active-btn{background:var(--blue-bg);border-color:#5b8fd44d;color:var(--blue)}.filter-panel{animation:slideDown .15s ease;background:var(--bg2);border:1px solid var(--border);border-radius:var(--radius);margin-bottom:14px;padding:16px}@keyframes slideDown{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}.filter-panel-grid{grid-gap:12px;display:grid;gap:12px;grid-template-columns:repeat(auto-fill,minmax(180px,1fr))}.results-count{color:var(--text3);font-size:12px;margin-bottom:10px;padding-left:2px}.results-count strong{color:var(--text2)}.confirm-overlay{align-items:center;animation:fadeIn .15s ease;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#0009;display:flex;inset:0;justify-content:center;position:fixed;z-index:1000}.confirm-box{animation:slideUp .15s ease;background:var(--bg2);border:1px solid var(--border);border-radius:14px;box-shadow:0 20px 60px #00000080;max-width:360px;padding:28px;text-align:center;width:100%}.confirm-icon{font-size:28px;margin-bottom:14px}.confirm-title{color:var(--text);font-size:16px;font-weight:600;margin-bottom:8px}.confirm-message{color:var(--text2);font-size:13px;line-height:1.6;margin-bottom:20px}.confirm-actions{display:flex;gap:10px;justify-content:center}.confirm-actions .btn{flex:1 1;justify-content:center}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.ticket-detail-page{max-width:1100px}.detail-header-row{align-items:center;display:flex;gap:12px;margin-bottom:20px}.ticket-detail-id{background:var(--accent-bg);border:1px solid #4a7cbf33;border-radius:20px;color:var(--accent);font-family:DM Mono,monospace;font-size:13px;font-weight:500;padding:4px 10px}.detail-layout{grid-gap:20px;align-items:start;display:grid;gap:20px;grid-template-columns:1fr 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var(--border);border-radius:var(--radius);gap:14px;padding:20px}.form-section-title{border-bottom:1px solid var(--border);color:var(--text3);font-size:12px;font-weight:600;letter-spacing:.06em;margin-bottom:2px;padding-bottom:4px;text-transform:uppercase}.form-actions{display:flex;gap:10px;justify-content:flex-end}.image-upload-area{align-items:center;border:2px dashed var(--border2);border-radius:var(--radius);color:var(--text3);cursor:pointer;display:flex;font-size:13px;gap:10px;justify-content:center;padding:20px;text-align:center;transition:all .15s}.image-upload-area:hover{background:var(--accent-bg);border-color:var(--accent);color:var(--accent)}.image-upload-area i{font-size:18px}.image-preview-row{display:flex;flex-wrap:wrap;gap:10px;margin-top:4px}.image-preview-item{border:1px solid var(--border);border-radius:var(--radius-sm);height:80px;overflow:hidden;position:relative;width:80px}.image-preview-item 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(max-width:640px){.profile-layout{grid-template-columns:1fr}.profile-avatar-card{flex-direction:row;text-align:left}}.layout{display:flex;height:100vh;overflow:hidden}.sidebar{background:var(--bg2);border-right:1px solid var(--border);display:flex;flex-direction:column;flex-shrink:0;padding:0;width:230px}.sidebar-header{border-bottom:1px solid var(--border);padding:18px 16px 14px}.logo{align-items:center;display:flex;gap:10px}.logo-img{flex-shrink:0;height:36px;object-fit:contain;width:36px}.logo-name{color:var(--text);font-size:13px;font-weight:700;line-height:1.2}.logo-sub{color:var(--text3);font-size:11px}.sidebar-nav{display:flex;flex:1 1;flex-direction:column;gap:2px;padding:12px 10px}.nav-item{align-items:center;border-radius:var(--radius-sm);color:var(--text2);display:flex;font-size:13px;font-weight:500;gap:9px;padding:9px 12px;text-decoration:none;transition:all .15s}.nav-item i{font-size:13px;text-align:center;width:16px}.nav-item:hover{background:var(--bg4);color:var(--text)}.nav-item.active{background:var(--accent-bg);border-left:2px solid var(--accent);color:var(--accent)}.sidebar-footer{border-top:1px solid var(--border);gap:8px;padding:12px 10px}.sidebar-footer,.user-info{align-items:center;display:flex}.user-info{cursor:pointer;flex:1 1;gap:9px;min-width:0}.avatar,.user-info:hover .user-name{color:var(--accent)}.avatar{align-items:center;background:var(--accent-bg);border:1px solid 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span,.user-meta{display:none}.nav-item{justify-content:center;padding:10px}.main-content{padding:20px 16px}.sidebar-footer,.user-info{justify-content:center}}
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